Focus Services
  • 10-Jan-2018 to 10-Feb-2018 (PST)
  • Dubuque IA
  • Dubuque, IA, USA
  • $10.50 + bonus
  • Hourly
  • Full Time

Medical, Dental, Vision insurance, PTO, holiday pay, Tuition reimbursement, Scholarship opportunities, Bonus, Incentives


Want to work for an AWESOME company with AWESOME management staff and AWESOME employees? WELL Focus is your place!  We are currently seeking customer service and sales associates to field calls, answer questions, explain product information, and provide customers clarity on their accounts.


  • Field inbound calls in a professional manner
  • Resolve customer's questions
  • Research solutions to customer's issues
  • Offer customers a free account review to provide the best offer
  • Computer navigation and data entry
  • Retain Customers wanting to cancel

Insurance Benefits & Time off

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
  • Reduced or Flexible Hours
  • Family Medical Leave

Financial Benefits

  • Excellent base wage
  • With Bonus our average agents make $10.50-$12.75 per hour
  • Daily / Weekly / Monthly Contests and Prizes
  • Tuition Assistance
  • Scholarship Opportunities
  • Performance Bonus

Perks & Discounts

  • Employee Discounts
  • Employee Assistance Program
  • Company Social Events
  • On the Job & Continuation Training
  • Professional Development/Advancement Opportunities
  • Volunteer Assistance Program
  • Referral Programs
  • Tons of food and snacks
  • Charity events
  • Casual dress code
  • Tiered promotional opportunities based on performance
  • Individual and Team recognition


  • Must be 18 or older
  • Type 25+ WPM
  • Pass a Background & Drug test
  • Proficient PC and keyboarding skills with ability to multi-task through different applications/screens
  • Good numerical and analytical skills
  • Skill to communicate effectively with customers
  • Willingness to work in a fast pace work environment

Check us out at to learn more about our company history and values!


history and values!

Focus Services
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